EazyCrate (“us”, “we”, or “our”) operates the website https://eazycrates.com/ (the “Site”). This Privacy Policy outlines the types of personal information we collect, how it is used, with whom it is shared, and your rights regarding your personal information. By using our Site, you agree to the collection and use of information in accordance with this policy.

Collection of Your Personal Information

1. Types of Information Collected: EazyCrate may collect various types of personal information from you when you use our services. This includes, but is not limited to, your name, contact information (such as email addresses and phone numbers), residential or business address, and any other details necessary to facilitate your rental experience.

2. Method of Collection: Personal information is primarily collected through our website when you sign up for an account, place an order, interact with our customer service, or participate in promotions or surveys. Additional information may be collected when you voluntarily provide feedback or contact us directly.

3. Purpose of Collection: The information collected is used to process your orders, manage your account, communicate with you about our services, provide customer support, and improve our offerings. We may also use your information for marketing purposes, in compliance with applicable laws and regulations.

4. Consent: By using the EazyCrate website and services, you consent to the collection and use of your personal information as outlined in this policy. You have the right to withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

5. Third-Party Disclosure: EazyCrate will not sell, share, or lease your personal information to third parties unless we have your permission or are required by law to do so. Information may be shared with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to EazyCrate, and they are required to maintain the confidentiality of your information.

6. Security of Your Information: We are committed to ensuring the security of your personal information. We take reasonable measures, including administrative, technical, and physical safeguards, to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

7. Changes to Information: You may review, correct, update, or change your personal information at any time by accessing your account on our website or contacting us directly.

8. Policy Updates: EazyCrate reserves the right to update this privacy policy at any time. We will notify you of any significant changes to our policy and indicate the date the policy was last revised.

9. Contact Information: If you have any questions or concerns regarding this privacy policy or the handling of your personal information, please contact us using the information provided on our website.

Use of Your Personal Information

1. Service Provision: EazyCrate collects and uses your personal information primarily to operate its website and deliver the services you have requested. This includes using your information to manage your account, process your rental orders, and facilitate communication regarding your rentals.

2. Customer Support and Communication: Your personal information helps us effectively respond to your customer service requests and support needs. We may use your contact details to inform you of other products or services available from EazyCrate and its affiliates.

3. Personalization and Improvement: We may use your information to personalize your experience on our website, to better understand your needs and preferences, and to improve our products and services accordingly. This includes analyzing usage trends and gathering demographic information about our user base.

4. Marketing and Promotions: EazyCrate may use your information to run promotions, contests, surveys, or other site features and to send information and updates pertaining to orders, occasional company news, updates, related product or service information, etc.,

5. Compliance and Legal Obligations: Your personal information may be used to comply with legal obligations, resolve disputes, and enforce our agreements, including but not limited to billing and collection.

6. Data Retention: We will retain your personal information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Non-Disclosure: EazyCrate does not sell, rent, or lease its customer lists to third parties. In certain circumstances, we may share data with trusted partners for specific purposes, such as performing statistical analysis or conducting customer surveys, under the condition that they maintain the confidentiality of your information.

8. Opt-Out Option: You have the option to opt-out of receiving marketing communications from us and may do so by following the unsubscribe instructions provided in the communication or by contacting us directly.

9. Security Measures: EazyCrate is committed to protecting the security of your personal information and employs a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.

Use of Cookies

1. What are Cookies: EazyCrate’s website may use “cookies” to enhance user experience. A cookie is a small text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

2. Purpose of Cookies: The primary purpose of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize EazyCrate pages, or register with EazyCrate’s site or services, a cookie helps EazyCrate to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same EazyCrate website, the information you previously provided can be retrieved, so you can easily use the EazyCrate features that you customized.

3. User Control of Cookies: You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the EazyCrate services or websites you visit.

4. Cookies and Personal Information: Cookies are not used to collect personal information unless you explicitly provide it through our website. However, once you choose to furnish the site with personal information, this information may be linked to the data stored in the cookie.

5. Use of Third-Party Cookies: We may engage third-party services that use cookies to collect information for the purposes of providing services related to our website. These third parties are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

6. Policy Updates: EazyCrate reserves the right to update this cookies policy at any time. 

Minors

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete that information from our systems.

GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). In addition to the rights mentioned in Section 10, you also have the right to data portability and the right to withdraw your consent to our processing of your personal information.

CCPA

If you are a resident of California, you have certain data protection rights under the California Consumer Privacy Act (CCPA). In addition to the rights mentioned in Section 10, you also have the right to:

Know what personal information is being collected about you

Know whether your personal information is sold or disclosed and to whom

Say no to the sale of your personal information

Access your personal information

Receive equal service and price, even if you exercise your privacy rights

To exercise any of these rights under the CCPA, please contact us